Scope clarity through
high impact, collaborative design.

I am a senior product and UX designer who helps product teams resolve complexity and reach implementation-ready scope, with the user perspective built in.

Case Studies

Gaming Platform

Case study

Discovery-Led Redesign of Financial Transactions in a Large-Scale Gaming Platform

A large-scale gaming platform had tried multiple fixes for a broken payment flow. By synthesizing research, support data, and usability recordings, I uncovered a structural mismatch in the core journey and introduced a reusable transaction pattern that became the platform standard.

Operational services company powered by internal platforms and tools

Case study

Establishing Research Infrastructure for a Product Team in the Dark

How I set up the discovery foundation process model, measurement framework, and synthesis approach, so a newly formed product team could move from reactive to strategic.

Tell me about your project

Schedule a 30-minute conversation to explore fit. We’ll discuss your situation, the challenges you’re facing, and how we might align on discovery and new feature development.